Paul O'Connor is a Senior Billing Analyst at Agero, Inc. since October 2014, specializing in financial operations within roadside assistance and claims management. Responsibilities include coordinating invoice runs, resolving billing issues, assisting with monthly financial closures, and developing accrual processes. Prior to Agero, Paul served as Billing Operations Team Lead at BT Conferencing and held roles at BT Australasia and BT Conferencing, where responsibilities spanned across billing management, operational duties, and reporting. Early career experience includes an Operations Coordinator position at Sun Life Financial. Paul holds a BA in English from Stonehill College and an Associate's degree in English from Bard College at Simon's Rock.
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