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Grace Melody is an accomplished Project & Customer Success Manager at Applaud since April 2021, specializing in the delivery of SaaS solutions to enterprises including Fortune 500 companies. Previously, Grace served as a Producer at Edelman, managing campaign projects for major clients such as ASICS, HP, Shell, and HSBC. At J. Walter Thompson London, Grace held the position of Studio & Production Manager, overseeing production for significant accounts and enhancing project outcomes through process improvements. Earlier roles include Production Manager at The Moment Content Company, where oversight of a £1m revenue budget was crucial, and Junior Production Manager at Twofour Group. Grace holds a Bachelor of Arts in History of Art from the University of York.