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Hamed T. has extensive experience in IT service management and delivery, with a strong focus on account management and team leadership. At NTT Ltd., Hamed served as a Service Delivery Manager, overseeing key enterprise accounts and collaborating with cross-functional teams. As Head of IT and Service Delivery at MyServo, Hamed built and mentored a team within a leading SaaS platform for the petroleum retail industry. Previous roles include IT Service Manager at Software AG, where Hamed contributed to IT strategy and project management, and Service Delivery Manager at HCL Technologies, coordinating seamless client service delivery. Additional experience spans regional account management, IT operations, and network engineering, starting from early positions at various computing service companies. Hamed holds an educational background from the University of Applied Science and Technology.