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Ibrahima Diedhiou is currently the Commercial Operations & Customer Success Director at APO Group, where he leads the Commercial Operations Team in building and implementing new rules and processes for Business Development and Sales Teams. With a background in managing commercial relationships and sales activities in various companies, including Outsource Monetic, Oracle, and Catalyst Business Solutions, Ibrahima brings a wealth of experience in developing sales strategies and maximizing customer satisfaction. He holds an M.B.A. in Information Technology Project Management and a Master's Degree in Business/Managerial Economics, showcasing his strong educational background in the field.