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Anthony Elzy is an experienced Information Technology professional with a strong background in desktop support and IT service engineering. Currently employed as an Information Technology Service Engineer at the American Federation of Government Employees (AFGE) since June 2017, Anthony has previously held roles such as Inventory Manager and Help Desk at Robert Half @ AFGE, and IT Support Specialist at Robert Half. Additional experience includes positions as an OSSIT Engineer at DSM Pharmaceuticals Inc, where Anthony provided critical support during internal office moves and after-hours for U.S. offices, as well as Tier 2 Desktop Support at the FDA, where installation and training of computer software were key responsibilities. Previous work also includes substantial desktop support roles at various organizations, showcasing expertise in hardware and software troubleshooting, project management, and customer service. Anthony holds a Bachelor's degree in Computer Networks and Cyber Security from the University of Maryland Global Campus and an Associate of Science degree in Microcomputer Applications from Brown Mackie College-Louisville.