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Melissa Luna has extensive experience in the insurance and sales industries, currently serving as a Collection Team Manager at Chase since April 2017, while also working as an Independent Insurance Broker with Affordable Health Insurance Agency since August 2015, specializing in Medicare and various insurance policies. Previous roles include Insurance Verification at UT Health San Antonio from May 2015 to March 2017, and various sales positions at Time Warner Cable from August 2006 to May 2014, where responsibilities included team management and customer sales. Earlier experience includes serving as an Inbound Sales Representative at SBC Communications from February 2000 to November 2005. Melissa Luna holds a degree from the Southwest School of Business and Technical Careers in San Antonio, completed between 2000 and 2003.