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Denise Tutt is a seasoned technology support professional with extensive experience in managing Service Desk operations and improving technical services. Currently serving as Senior Manager of Technology Support at Affinity Health Plan since March 2007, Denise directs daily activities while implementing innovative solutions to enhance performance for both internal and external customers. Previous roles include Technology Support Manager at Affinity Health Plan, Help Desk Manager at Ford Foundation, and Manager of Network Operations at Lighthouse International. Denise began a career in technology as a Technology Project Analyst at McGraw Hill Financial. Denise holds a Bachelor's degree in Public Administration from The City College of New York.