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Michelle Stevens, MBA, PAHM, CHC has over 25 years of work experience in the healthcare industry. Michelle currently serves as the Vice President Health Services Systems & Support at Blue Cross and Blue Shield of Louisiana. Prior to this role, Michelle held various positions at the company, including Director of Value Based Operations, Manager of Payment Innovation, and Director of Cash & Treasury Management.

Before their time at Blue Cross and Blue Shield, Michelle worked at General Health System for over 10 years. During their tenure, they held multiple roles, starting as an accounting specialist and working their way up to Revenue Integrity Manager. In this position, they managed a team responsible for maintaining hospital chargemaster integrity, monitoring revenue integrity, implementing new electronic medical record systems, overseeing billing departments, and analyzing managed care contractual arrangements.

Overall, Michelle's extensive experience and expertise in healthcare operations and financial management make their a valuable asset in the industry.

Michelle Stevens earned their BS in Accounting from Louisiana State University in 1997 and went on to complete their MBA at the same institution from 1997 to 2000. Michelle obtained additional certifications including Certified Health Consultant from the Blue Cross Blue Shield Association in 2017, Professional from the Academy for Healthcare Management from America's Health Insurance Plans (AHIP) in 2011, and Certified Professional Coder-Payer from AAPC in 2008.