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Matt Farkas has over 17 years of experience in customer experience and implementation within the technology sector, currently serving as Vice President of Customer Experience at Affinitiv since June 2006. Previous roles at Affinitiv include Vice President of Implementation and Support, Director of Implementation and Software Support, Director of Product - Software, Director of Operations - Higher Gear CRM, Technical Operations Manager, and Technical Operations Lead. Earlier career experience includes working as an Account Manager in Quality Assurance at isd, inc. Matt Farkas holds a Bachelor's Degree in Computer Systems Networking and Telecommunications from DeVry University, attended Schaumburg High School, and graduated from Penncrest High School.