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Audrey Grava has over 15 years of experience in communication and client relations within the hospitality and service industries. Currently serving as Chargée des Médias Sociaux at Aéroports de la Côte d’Azur since March 2006, Audrey is responsible for coordinating technical work, enhancing service quality, managing information dissemination, and handling crisis situations. Additionally, this role includes training management and performance tracking of teleconsultants. Previous positions include Chargée d'information and Téléconsellière, focused on client relations and product promotion. Prior experience includes a supervisory role at Sephora and various positions in event hospitality, underscoring strong leadership and customer service skills. Audrey holds a Baccalauréat Technologique in Hôtellerie-Restauration and a Brevet de Technicien Supérieur as an Assistant Manager.