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Thomas Riggs has extensive experience in IT system administration, technical operations analysis, Citrix support, directory services engineering, and network support engineering. Thomas has worked in various prestigious companies such as AEP Energy, JPMorgan Chase, Capital One, and Corsair Communication Inc. Thomas is skilled in building, configuring, patching, upgrading, and troubleshooting physical and virtual Microsoft Windows servers, as well as providing support for Novell and Citrix operations. Thomas has a proven track record of successfully implementing and maintaining server and network systems to ensure maximum availability and responsiveness in the IT production environment.