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Katherine Kong is a seasoned professional with extensive experience in customer service and administrative roles across multiple industries. Currently serving as a Senior Merchant Service Executive at AEON Credit Service (M) Berhad since October 2022, Katherine previously worked as a Senior Service Desk Analyst at Nexperia from February 2021 to September 2022. Other notable positions include Customer Service Executive cum Admin at SYL WEIGHING SYSTEM SDN BHD, Customer Service Advisor at Apple, and various roles in the entertainment and banking sectors, including Relationship Manager at CIMB Bank Malaysia. Katherine's career began as an Admin & HR Executive at Sin Yuin Li Trading and includes a background in sales operations management at Samsung Malaysia Electronics. Katherine holds educational credentials from Tunku Abdul Rahman College.