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Marly Perez is an experienced professional in customer success and operational support, currently serving as the Pridyen Madrid Lead and Team Lead for Operational Support at Adyen since August 2023, focusing on LGBTQIA+ rights. Previous roles include Head of Customer Success at WeLoveNoCode, Global Customer Success Team Lead at LeadDesk, and Customer Care Manager at Lola Market, where Marly played a key role in scaling customer care operations during significant growth phases. Additional experience includes positions at JUST EAT, Mercado de Alimentos C.A, and BBVA, with a strong emphasis on business development and project management. Marly holds a Master's degree in Economics and Innovations Management from Universidad Autónoma de Madrid and multiple degrees in Business Administration and Management, along with specialization in Big Data management.