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Briauna Jackson currently serves as a Licensed Client Care Specialist at Advocate Health Advisors since February 2022, focusing on providing tailored healthcare solutions for Medicare beneficiaries. Prior experience includes working as a Licensed Health Insurance Agent at TTEC, where Briauna presented Medicare options and assisted clients with their healthcare needs. Additionally, Briauna held the position of Medicare Customer Service Advocate at United Healthcare, responsible for researching and coordinating healthcare services for members. Briauna's career began at Xtrardinary Enterprises as a Senior Administrative Assistant, where relationship-building and administrative support were key responsibilities. Briauna holds a Bachelor of Science in Biology with a minor in Psychology from Dallas Baptist University and is pursuing a Bachelor's degree in Health Information/Medical Records Administration at Western Governors University.