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Margaret Coates started their work experience in 1997 as a Secretarial Supervisor/Executive Assistant at Arthur Anderson LLP. Margaret held this role until 1999, during which they were responsible for carrying out duties for the managing partner and supervising six executive assistants. From 1999 to 2013, Margaret worked at Harris Interactive in various roles, including Administrative Assistant, SQL Developer, Project Controller, Research Associate, Project Management Team Leader, and Project Manager. In 2013, Margaret joined Advertiser Perceptions as a Research Director, focusing on Business Intelligence Operations. Their responsibilities included determining, analyzing, and communicating customer insights to media and technology executives.

Margaret Coates attended Monroe Community College from 1995 to 2000 and earned an Associate of Applied Science (AAS) degree in Information Technology.