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Lucas Jarzyna is an experienced professional in service support and customer operations, currently serving as Team Leader for Service Support at Adverity since September 2020, following roles as a Service Support Specialist and Representative. Prior experience includes a role in Global Support at Alpega Group, where responsibilities involved incident management and EDI integrations. Lucas also completed an internship in Customer Operations with Mondi Group, focusing on order handling and communication with production. Previous positions include a CEE Agent at GVC Group Holdings PLC and a Transport Manager at LKW WALTER Internationale Transportorganisation AG, where Lucas developed strong customer service skills and the ability to manage stressful situations. Lucas holds a Bachelor of Engineering degree in Logistics, Materials, and Supply Chain Management from the Maritime University of Szczecin.