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Hank H. is a Junior Information Security Analyst at Adventist Risk Management, Inc. since September 2021, with prior experience as a Desktop Support Engineer. Responsibilities include building workstations, monitoring ticketing systems, maintaining work logs, troubleshooting issues, resolving daily technical problems, and user training. Previously, Hank served as a Customer Service Representative at The Bowen Group, supervising a team and effectively de-escalating complex veteran-related issues. Other roles include Rural Carrier Associate at the United States Postal Service, Uniformed Protection Officer at Intercon Security, and Combat Engineer in the Marine Corps, where deployment to various environments occurred. Hank began a career in property maintenance as a Maintenance Technician with Spriggs Enterprises. Educational qualifications include a Master's degree in Cybersecurity Technology from the University of Maryland Global Campus and a Bachelor of Science in Information Technology from Strayer University.