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Jana Miller-Jefferson has extensive work experience in client success, client engagement, and account management. Jana currently holds the position of Senior Director of Client Success at Advantmed. Prior to that, they worked as the Director of Client Engagement and Client Executive at the same company. Before joining Advantmed, Jana worked as a National Account Manager at CIOX Health. Jana also held the role of Account Executive at Verisk Health and Account Management at MediConnect Global. Jana has a long-standing career with Principal Financial Group and Principal Life Insurance Company, where they worked as a Sr. Account Representative and Senior Claims Account Manager, respectively. Within Principal Life Insurance Company, Jana demonstrated expertise in managing large and small self-funded accounts, coordinating with service teams, and meeting customer expectations. Jana also gained experience as a Senior Claims Specialist, Senior Claim Examiner, and Claim Examiner at health business, where they excelled in claims processing, quality, timing, and customer satisfaction. Jana's work experience spans over several decades, showcasing their industry knowledge and diverse skill set.

Jana Miller-Jefferson's education history begins with their designation as a Health Insurance Association of America (HIAA) designate, which they completed in 1999. Prior to that, they attended Dixie State University for the academic year of 1991-1992 and Snow College for the academic year of 1990-1991. Additionally, Jana Miller-Jefferson also attended Dixie State University at some point, although the specific dates are not provided.