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William Di Pietro is a Network Security Specialist at AGS S.p.A since August 2019, where responsibilities include serving as a consultant for Vodafone within the Global Data Center, team coordination for Vodafone projects across multiple countries, governance activities, customer request analysis, maintenance of Service Level Agreements (SLA), and daily activity planning. Prior experience as a Network Specialist at NEST2 S.p.A involved supporting small and medium enterprises with HelpDesk services and resolving technical issues related to routers and network connectivity. Career beginnings included roles as a waiter at Pizzeria Oasis, an assistant carpenter at Vetreria e falegnameria Lentini Walter, a soldier in the Ministry of Defence, and a switchboard operator at Eurocall. William Di Pietro holds a diploma from Liceo Linguistico A.Lincoln, completed in 2012.