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Roberto Biffi is a Quality Assurance Engineer at Advanced Global Solution AGS S.p.A. since March 2004, specializing in testing and validation activities for broadband routers, including CWMP, networking, throughput, and robustness. Responsibilities include writing tests, executing tests, and managing defect processes in collaboration with development teams. Earlier roles at the same company included IT Support Engineer, focusing on installation, maintenance, and customer support for ACS software, and prior technical and administrative roles at Agilent Technologies, HP, and INDIS S.p.A. Roberto holds a Bachelor of Arts in Electronic Engineering from Politecnico di Milano and possesses extensive experience with various operating systems, network protocols, and database management.