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Crystal C. is a seasoned professional with diverse experience in customer success, volunteer coordination, sales support, and compliance. Currently serving as Customer Success Principal at Advanced Energy United since January 2023, Crystal C. previously held positions such as Volunteer Screening Coordinator at iMentor, where screening processes were optimized for risk management and youth development, and Sales Support Managed Services at Mobile Mini Solutions, enhancing customer interactions and resolving account discrepancies. As a Compliance Specialist at Murphy Consulting from 2018 to 2021, responsibilities included data submissions and document audits to ensure regulatory compliance with HUD guidelines. Crystal C. holds a Master of Education from Bowling Green State University and a Bachelor of Science in Psychology from Morgan State University.