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Paulo Dias is an experienced IT Project Manager at AdvanceCare, S.A. since May 2000, specializing in project and release management, functional specification, development troubleshooting, and database management with DB2 and Oracle. Paulo has a strong background in data analysis, having served as a Data Specialist focused on reporting, KPI and SLA development, data mining, and scenario simulations. Previous roles include Internal Auditing, Anti-Fraud Management, and Litigation Manager, emphasizing data modeling, retrospective data mining, and preparation of technical materials for legal analysis. Earlier career experiences include positions as a Claim Expert at Portugal Previdente and Quality Auditor at J&P Consultoria e Gestão, with a foundation in warehouse management. Paulo is currently pursuing ITIL 4 Foundation certification in IT Service Management and holds a degree in Querying Data with Transact-SQL.