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Csanad Solymossy

Global Service Desk Director at Advance2000

Csanad Solymossy has a diverse work experience spanning different industries. Csanad started their career at Teledatanet in 2007, where they worked as a Service Coordinator. In this role, they were responsible for fiber optics network design and implementation, as well as troubleshooting and timely repairs of equipment.

In 2009, Solymossy joined Chartwells (Higher Education Division) as an Event Manager. Csanad worked in this role for about a year, managing various events.

In 2010, Solymossy moved to Advance2000 as a Systems Engineer. In this position, they were involved in project design, execution, and troubleshooting of data and telephony networks, including cloud computing solutions and hosted PBX implementation. Csanad also obtained certifications in Alcatel-Lucent ACFE and AVST 8.1.

At Advance2000, Solymossy later took on the role of Global Service Desk Director in 2014. Csanad managed technical support desk staff and resources globally, ensuring 24/7/365 staffing, system error monitoring, and private cloud support. Csanad also focused on providing quality service that exceeded customer expectations and implemented metrics to measure performance and drive continuous improvement.

Overall, Csanad Solymossy has demonstrated their expertise in network design, event management, and IT service desk management throughout their career.

Csanad Solymossy began their education in 2005 at the Technical University of Cluj Napoca, where they pursued a Bachelor of Science degree in Telecommunication and Science of Information. Csanad completed their undergraduate studies in 2009.

Following that, between 2009 and 2011, Csanad attended Canisius College, where they earned a Master's in Business Administration degree with a specialization in Management Information Systems.

Additionally, Csanad obtained various certifications in the field of technology and networking. These include the Brocade Certified Network Engineer (BCNE) certification from Brocade in July 2015, the Sophos Certified Engineer certification from Sophos in June 2015, the Sip School Certified Associate (SSCA) certification from The SIP School in January 2015, the Veeam Technical Sales Professional (VMTSP) certification from Veeam Software in February 2014, the Administering Windows Server 2012 certification from Microsoft in April 2013, the Installing and Configuring Windows Server 2012 certification from Microsoft in April 2013, the LifeSize Certified Technical Professional certification from Lifesize, a division of Logitech, in January 2013, the AVST Call Xpress 8.2 certification from AVST in September 2010, and finally, the Alcatel Certified Field Expert R10.0 (ACFE) certification from Alcatel-Lucent in September 2010.

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