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Ethan Sprague is an experienced network administrator at Advance Services, Inc. since February 2018, specializing in the installation and management of firewalls, switches, and access points, along with troubleshooting network connectivity and managing various network configurations. Prior to this role, Ethan served as a helpdesk specialist at Blue Cross and Blue Shield of Nebraska, providing second-level support and managing tickets using SCRUM/Agile methodologies. Additional experience includes working as a technical specialist at Riverside Technologies, where Ethan diagnosed and repaired HP desktops and laptops, as well as completing an internship at Bellevue University. Ethan holds a bachelor's degree in Cyber Security from Bellevue University, complemented by earlier roles in customer service and sales at Hy-Vee and Kroger.