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Steve Crist has extensive work experience in the customer service and operations field. Steve is currently the Director of Customer Support Center at ADS Security, a position they have held since 2016. Previously, they worked for Community Health Systems as the Director of I.S., Service Operations from 2013 to 2015. Prior to that, they held various roles at Comcast Cable, including Senior Director of Customer Care - Strategy and Operations from 2009 to 2013, and Senior Director of Customer Service from 2000 to 2009. Steve began their career at Time Warner Cable as a Call Center Manager, where they managed a 100-seat call center from 1992 to 2000.

From 1988 to 1992, Steve Crist attended the University of Dayton, where they obtained a Bachelor of Arts degree in Public Relations/Communication.