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Aarzoo Kapoor PMP® is a seasoned Senior Program Manager at Adobe, specializing in Enablement Experience since December 2012. Aarzoo has effectively collaborated with diverse teams to advance product strategies for Adobe Experience Manager and related tools. Previously, Aarzoo piloted the 'University' model within the University Experience program, leading to recognition with a Bronze award from the Brandon Hall Group in 2023. Aarzoo's earlier roles at Dell spanned from Customer Experience Coach to Service Quality Analyst, enhancing technical support for users. Aarzoo holds credentials in eLearning Development from Seneca Polytechnic and certifications in digital transformation and French language skills from YMCA of Greater Toronto and the University of Waterloo.