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Peter Sunkel is a Technical Sales Support Engineer with current positions at Admin By Request and FastTrack Software since September 2023. Prior experience includes being a Senior Technical Support Specialist at OpenText from January 2022 to September 2023, and a Technical Solutions Consultant at Micro Focus from May 2016 to December 2021, where responsibilities included troubleshooting complex issues and managing customer escalations. Peter served as a Technical Account Manager at Serena Software and has a solid foundation in technical support from earlier roles at Merant and Intersolv Inc. Peter began a career in technical services after earning a degree as a Euro IT Specialist and has developed strong interpersonal skills through diverse customer interactions in various technical environments.