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Jens Johansson is an experienced management consultant and advisor, currently employed at AddPro AB since September 2020. Prior to this role, Jens served as a management consultant and advisor at QCM AB from April 2015 to September 2020, focusing on improving customer situations. Jens's career includes positions such as service management consultant and ITIL expert at Avega Group AB, IT management consultant at itSMF Sweden, and additional consultancy roles in IT service management across various organizations, including BiTA Service Management and Enfo Zipper. Jens began a career in project management and ITSM at Martinsson / Atea and holds a degree from Lund University, completed between 1994 and 1997.