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Nathalie Mercier has a diverse work experience spanning over several years. Nathalie started their career as an International Sales Specialist at Microsoft/Softimage in 1995 and then moved on to work as a Marketing Manager at SAP Canada Inc from 1998 to 2005. Nathalie later joined Microsoft as an Eastern Segmentation Marketing Manager from 2005 to 2006. Nathalie then took on the role of Owner of their own business, nathalie DO! Inc., from 2005 to 2007. Nathalie joined CGI Inc. in 2008 as a Senior Marketing Consultant and later became the Director of Consulting Services Retail/Commerce de détail from 2011 to 2015. Nathalie then joined Cofomo as the Director of Solutions et expertise from 2015 to 2016. After that, they joined CGI as the Director of Operations from 2016 to 2017, and later as the Bid Manager from 2017 to 2018. Currently, Nathalie is the Vice President of Business Development Eastern Canada at Addmore Group since 2018. Throughout their career, Nathalie has gained extensive experience in business development, marketing, and operations.

Nathalie Mercier has a history of education and certifications in various fields. In 1992 to 1994, they attended McGill University, where they studied marketing. In 2005 to 2006, they enrolled in Université Laval to pursue a Master Certificate in Project Management. In 2014, they obtained a certification in Organizational Leadership from the Institut de leadership en gestion.

In addition to their formal education, Nathalie has also obtained several certifications. In 2018, they completed the Business Development Foundations and Developing Executive Presence courses offered by LinkedIn. In the same year, they also took part in the SAP HANA Data Management Suite - Strategy Talk and SAP Leonardo - Enabling the Intelligent Enterprise programs from SAP.

Over the following years, they continued to expand their knowledge and skills. In 2019, Nathalie earned a certification in Reimagine Customer Experience with SAP C/4HANA from SAP. In 2020, they completed the Building Tomorrow's ERP with SAP S/4HANA course also offered by SAP. In 2021, they obtained the Discover SAP S/4HANA Movement certification from SAP. Most recently, in June 2022, they completed the Défi 100 jours program offered by The A Effect.