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Rachel Connolly currently serves as the Head of B2B Experience at Addison Lee, a position held since February 2014, where responsibilities include comprehensive management of B2B customer experiences across six key channels. Previous roles include Group Sales Enablement Manager and Global Account Manager at Intrinsic Financial Services, along with experience as an Inside Support to the Distribution Director and Group Sales Director. Earlier career experiences include serving as a Contract Manager at Credit Suisse, Client Services Executive at Career Management Consultants, and Corporate Events Coordinator at Chauffeurforce Ltd.