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Mohamed Haji is an experienced IT professional with a background in application and desktop support, currently serving as an Application Support Engineer at Addison Lee since May 2019. Prior experience includes roles such as IT Support Engineer at Class Technology Solutions Ltd and Project Coordinator at the University of West London. Key skills encompass diagnosing and resolving technical issues, managing IT hardware and software, providing helpdesk support, and overseeing small to medium-sized IT projects. Mohamed Haji holds a Bachelor of Science degree in IT Management for Business from the University of West London and completed an Access to Computing program at East Berkshire College.