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James Greetham is an experienced Customer Success Engineer at Adcock Refrigeration and Air Conditioning since March 2017, focusing on developing long-term client relationships and managing client queries. Prior to this role, James worked as a Customer Relationship Assistant at Commercial Services (Laser Energy) from September 2016 to March 2017, where responsibilities included managing customer accounts related to energy consumption and resolution of inquiries for councils and schools in London. James also contributed to the retail sector as an Assistant Manager at Pets at Home from September 2009 to September 2016, playing a key role in maximizing sales and leading a high-performing team. Educational background includes attendance at Fulston Manor from 2004 to 2011.