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Cody Palmer has a diverse work experience spanning several companies and roles. Cody currently serves as the Director of Client Success at Rhodian Group, where they lead a team of Customer Success professionals. Prior to this, they worked at ThriveDX (formerly HackerU) as a Senior Student Success Manager, responsible for driving student success and building relationships with students and instructors. Cody also held the role of Student Success Manager at ThriveDX, where they provided support to students and achieved high satisfaction standards. Before joining ThriveDX, they worked as a Senior Admission Advisor at HackerU, where they supervised and mentored a team of Admissions Representatives and implemented best practices to enroll qualified students in cybersecurity programs.

Earlier in their career, Cody worked at Independence University as an Admission Consultant and Team Lead, where they delivered detailed information about school programs to prospective students and secured new enrollees. Cody also served as the Assistant Director of Admissions at Westwood College - Denver North, where they empowered students to pursue their academic and career goals by providing thorough information and conducting phone interviews. Cody's contributions in this role led to improved admission show rates for several terms.

Overall, Cody Palmer has a strong background in customer success, student success, admissions management, and team leadership.

Cody Palmer obtained a Bachelor of Arts degree in Psychology and Organizational Communication from Doane University, where they attended from 1997 to 2001. Additionally, they pursued a Master of Business Administration (MBA) from Independence University starting in 2019, with no specified end year.