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Jennifer Sausal is a seasoned professional with extensive experience in reimbursement and account management within the healthcare industry. Currently serving as a Sr. Reimbursement Account Specialist at Adaptive Biotechnologies Corp. since June 2021, Jennifer excels in building strong relationships with customers and providing expert guidance on billing policies, Medicare coverage, and compliance. Prior roles at Invitae include Senior Client Bill Analyst and roles focused on Patient Pay billing, where Jennifer enhanced billing processes and customer service. Jennifer's earlier experience includes positions at Genentech, After Hours Pediatrics Urgent Care, and Peninsula Foot & Ankle Center, showcasing a commitment to customer satisfaction and operational efficiency across various healthcare settings. Jennifer holds a Bachelor's Degree in Health Science from San Jose State University and brings a comprehensive understanding of healthcare procedures and payer dynamics.