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Jessica Frye is a skilled customer experience professional currently serving as the Customer Experience Lead at Adalo since June 2021. In this role, Jessica oversees ticketing workflows and support queues, managing integrations and troubleshooting platform-related issues. Prior to Adalo, Jessica held various positions at MarketSource Inc., including Customer Success Advocate, Market Sellout Manager, and District Sales Manager, demonstrating a strong background in customer support and sales management. Jessica is dedicated to maintaining and enhancing help documentation, ensuring it remains current with newly released features.