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Hajer Sabri is a seasoned professional in quality assurance and team management with extensive experience across various industries. Currently serving as a Senior Quality Assurance Consultant and team leader at ADACTIM since June 2021, Hajer previously held roles as a Production Supervisor at HELPLINE-Saint Gobain, where responsibilities included overseeing daily team activities and resolving delivery issues, and as a Team Leader at Active Contact, focusing on appointment scheduling and service quality analysis. Additionally, Hajer has served as a Manager at Mezzo Relation Client, managing team performance and training new recruits, and has experience in customer relationship management and administrative support. Hajer's educational background includes a professional trainer certification from Licorne Academy in 2020.