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Erin Bowles is an experienced Workers' Compensation Claims Manager currently at ACWA JPIA since April 2023, where responsibilities include developing and administering WC claims policies and supervising high-performing staff. With over 16 years at Gallagher Bassett, Erin held roles such as Claims Practice Specialist Lead, focusing on quality assurance and stakeholder collaboration, and also served as a Worker’s Compensation Claims Supervisor and Senior Resolution Manager. Previous experience includes claims management positions at Liberty Mutual Insurance and CBCA, as well as roles in disability and member services with other companies. Erin holds an MBA from the University of Phoenix and various certifications in Workers’ Compensation Claims Administration and self-insurance.