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Tosca Klop has a solid background in team leadership and management within the customer service and sales industry. Currently working as a Casemanager Verzuim at Acture and as a Teamleider klantenservice at Yource Group, Tosca has previous experience at companies such as PCS, Webhelp Nederland, and T-Mobile Nederland in various managerial roles. Tosca's expertise lies in sales training, team development, and operational management. With a strong educational background in business, Tosca has consistently excelled in delivering high-performance results within dynamic contact center environments.