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Serena Fioravanti has over five years of work experience in the customer support field. Serena is currently working as the Manager of Customer Support at ActiveProspect since August 2022. Prior to this, they worked at LeadsBridge for four years, starting in June 2017. During their time at LeadsBridge, Serena held various roles, including Manager of Customer Support from February 2021 onwards, Customer Service Team Leader from October 2018, Customer Service Specialist from January 2018 until October 2018, and Customer Service Agent from June 2017 until January 2018.

From 2012 to 2016, Serena Fioravanti attended Università degli Studi del Piemonte Orientale, where they pursued a degree in Biologia. Serena'sfield of study was Biologia/Scienze biologiche, generale.