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Spencer K. has a diverse work experience spanning multiple industries and roles. Spencer is currently employed at ActiveCampaign since 2016. Spencer'smost recent role is the Director of Global Premier Support, which they started in May 2022. Prior to this, Spencer held the position of Director of Global Customer Support, overseeing a global support organization and providing strategic consultation to thousands of customers. Spencer also served as the Director of Support for the AMER region, where they improved regional performance and built strategic organizations. Before that, they were the Manager of Support for the APAC region, overseeing the launch of ActiveCampaign's first international office and managing day-to-day operations. Spencer's earlier roles include Team Lead for Support Quality Assurance and various positions related to product solutions, quality assurance, training, and enablement.

Outside of ActiveCampaign, Spencer has worked as a School Partnership Coordinator at ThinkCERCA, an Account Representative at Groupon, a Sales Representative at Verizon Wireless, and a Ticket Sales Representative at Mount Baker Theatre.

Spencer K. obtained a Bachelor's degree in Theatre/Theater from Western Washington University. This educational journey spanned from 2010 to 2013.