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Lucy Steel is an experienced professional in management and customer service, currently serving as Network and Strategic Accounts Manager at Activate Group Limited since January 2023. Prior to this role, Lucy held the position of Customer Service Centre Manager at Avant Consult Ltd from May 2022 to January 2023. Lucy's extensive tenure at FMG Ltd, spanning from August 2010 to August 2022, included roles such as QBE Operations Team Manager, where key customer contracts were fulfilled through strategic leadership, and Network Integrated Systems Manager, focusing on systems automation and communication technology. Previous experience at Tesco PLC involved roles as Customer Sales Assistant and Supporting Team Leader, providing essential training and supervision of staff. Education was completed at Huddersfield New College.