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Jack Firmstone is an experienced professional in product management and software testing, currently serving as a Product Manager at Activate Group Limited since July 2022. Prior to this role, Jack held the position of Senior Scrum Master at CityFibre from November 2021 to July 2022. Jack's extensive experience at Zonal from May 2015 to November 2021 included roles such as Senior Product Delivery Manager, Product Delivery Manager, Product Owner, Senior Software Tester, and Software Tester. Earlier in Jack's career, roles included Software Tester at PHOENIX group - Integrated Healthcare Provider from October 2014 to March 2015 and Software Tester at Capgemini from September 2011 to September 2014.