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David Nelson is a seasoned professional with extensive experience in implementation and customer support roles. Currently serving as a Senior Implementation Advisor at Actabl since June 2022, David focuses on enhancing customer experience and streamlining new customer implementations. Prior to this, David held multiple roles at Transcendent, including Product Owner and Business Application Analyst, where responsibilities encompassed hands-on training, Quality Assurance testing, and online training webinars. Earlier in their career, David worked as a Customer Service Officer at Best Buy, where in-store customer engagement was a primary focus. David holds an Associate of Arts degree in General Education from St. Petersburg College, earned between 2004 and 2006.