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Jeannie Wong has extensive experience in content creation and training, currently serving as a Content Writer and Customer Success professional at Acquisio since August 2007, where responsibilities include producing various content types and creating instructional videos. Previously, Jeannie worked as a Professional Trainer, organizing and delivering software training through different formats. Jeannie also gained experience as a Technical Writer/Graphic Artist at Imaging Dynamics, focusing on technical manuals for x-ray machines, and as a Graphic Artist at Sorex Software, designing client websites and communication materials. Educational qualifications include a Bachelor of Communications with a focus on Electronic Publishing from Mount Royal University, alongside dual degrees in Management Information Systems and Psychology from the University of Calgary.