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Joe Ball possesses over a decade of experience in strategic leadership and operations management, currently serving as the Strategy & Transformation Director at Acosta since October 2010. In this role, Joe leads enterprise initiatives aimed at process improvement and operational efficiency, while overseeing cross-functional teams and conducting in-depth analysis to drive fact-based decision-making. Previous experience includes managing a national sales team as Retail Director, where Joe successfully handled multi-million-dollar P&L and exceeded sales goals. Earlier roles as Sr. Operations Manager and Sr. Client Solutions Manager involved directing significant client accounts and optimizing retail strategies. Joe holds an MBA in Leadership from Nova Southeastern University and a BBA in Management from Grand Valley State University.