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Lilian Hoff has extensive experience in administrative and organizational roles, primarily at ACORIS Mutuelles since November 2002, where responsibilities include general services management, partner relations in healthcare, and technical support within administrative services. Previous positions held at various organizations include roles as an administrative agent, focusing on claims processing and customer service. Lilian has pursued numerous certifications and training in areas such as risk management, emergency response, and electric safety, enhancing expertise in service management and psychosocial risk governance. Educational qualifications include a Baccalauréat professionnel in business administration and various specialized training, reinforcing a solid foundation in organizational and communication skills.