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Mark Kilsdonk began their work experience in 1998 as an SAP Internet consultant at CMG. Mark then worked as a Business Consultant SAP CRM at Perfect for People from 2002 to 2010. In 2010, they joined Acorel B.V. as a Business Consultant SAP CRM.

Mark Kilsdonk's education history begins in 1987 when they attended Titus Brandsma College for their secondary education. Mark then went on to Erasmus University Rotterdam from 1993 to 1998, where they studied Bestuurlijke Informatica. In 2011 and 2012, Mark attended Beeckestijn Business School, earning a degree in Customer Experience Management. Finally, in 2015, they became Togaf Level 1 & 2 Certified in Enterprise Architecture.