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Tejal Shah is an accomplished Information Technology professional with extensive experience in service delivery and IT management. Currently serving as Information Technology Service Delivery Manager and End User Computing Manager at Acora, Tejal has been instrumental in providing comprehensive IT solutions to mid-market organizations since September 2020. Prior roles include Business Analyst and Information Technology Service Desk Manager at Newmarket Holidays, and Service Delivery Manager at CBRE UK, where leadership and technical skills were key strengths. Early career experience encompasses various roles in organizations such as The Collinson Group, London Probation Service, Medical Protection Society, and the Institute of Cancer Research, contributing to a robust background in technical support and systems administration.