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Keisha Williams has a diverse work experience spanning different roles and industries. Keisha is currently serving as the Director of Communications at the ACLU of North Carolina, where they lead the communications department and plans and executes strategies to advance the organization's mission. Prior to this, Keisha worked as the Social Impact Media Lead at Hayti Reborn, focusing on preserving the history and promoting the development of the Hayti community. Keisha also held multiple roles at North Carolina Central University, including Director of Marketing/Communications for the School of Business, Director of the Summer Youth Business and Entrepreneurship Academy, and Interim Director of the Office of Transfer Services. Keisha's earlier experience includes working as a Marketing Consultant at Expressive Services Consulting Group, Manager of Business Development at Catalina Marketing, and Director of Accounts and New Business Development at Hirst Pacific Ltd. Keisha began their career as a Retail Business Manager at Campbell Soup Company and Data Reporting Specialist at General Electric. Throughout their career, Keisha has demonstrated strong leadership skills, successfully implementing communications strategies, driving brand presence, coordinating events, and achieving sales goals.

Keisha Williams has a strong educational background in business and higher education. Keisha earned their Bachelor of Science (BS) degree in Marketing from the University of North Carolina at Greensboro, where they studied from 1997 to 2001. Later, Keisha pursued a Master of Business Administration (MBA) degree with a focus on Business at Elon University's Martha and Spencer Love School of Business, completing their studies from 2004 to 2007. Currently, Keisha is a Candidate for a Doctor of Philosophy (PhD) degree in Higher Education/Higher Education Administration at the University of North Carolina at Greensboro since 2018.

In addition to their academic achievements, Keisha has also obtained certifications. Keisha completed the Social and Behavioral Research certification through the CITI Program, A Division of BRANY in April 2021. Furthermore, they hold a Greenbelt Six Sigma Certified certification, although the specific institution and date of completion are not provided.