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Leanne Henderson has extensive experience in customer care and service delivery within the technology sector, currently serving as Head of Customer Care at Ackama since January 2023. Prior roles include Platform Experience Manager and Platform Service Manager at Silverstripe, and Service Delivery Manager at Liquid IT Limited. Leanne also held various positions at Vocus Group New Zealand, including Service Experience Manager, where recruitment and management of Service Delivery Managers were key responsibilities. Early career experiences include roles such as Customer Experience Manager and National Assurance Manager at Vocus Communications, NOC Manager and Service Delivery Coordinator at FX Networks, and Project Production Transition Analyst at Kiwibank. Leanne began professional endeavors with NZ Police as an Applications Analyst. Educational background includes attendance at Newlands College from 1989 to 1993.